Sign up to receive insights straight to your inbox

Error

By sharing your details, you agree to be contacted about content, events, or services we think you'll enjoy. You can unsubscribe at any time.

Introducing Merchant Data Exchange: shared memory for merchant risk

Merchant Data Exchange: the acquiring industry's shared memory for merchant risk

1 in 4 merchants queried through TrueBiz have already appeared with another acquirer on the platform.

Today, we're doing something about it.


A merchant gets terminated for fraud.

Next week, they apply somewhere else.

That institution starts from zero.

This is a fundamental flaw in how the industry shares information. Every acquirer sees only their own history. Termination decisions stay inside the institution that made them. The merchant moves on.

MATCH captures the worst cases. Everything below that threshold is invisible.

And that threshold was built for a different era.


AI is changing the game. The infrastructure hasn't kept up.

Synthetic businesses now pass traditional verification checks. Fraud rings have learned to move portfolio-to-portfolio, timing their applications just ahead of your review cycle.

The tools that worked five years ago were designed before AI made it trivial to manufacture a convincing merchant identity. Acquirers are spending more on manual investigation, making slower decisions, and still boarding risk they shouldn't.

The data to prevent this exists. It's just trapped inside silos.


Introducing MDX: the industry's shared memory for merchant risk

Today, TrueBiz is launching MDX - the Merchant Data Exchange.

MDX is a member-governed data consortium for the acquiring industry. It lets you see what happened to a merchant before they reach your onboarding queue.

Here's how it works:

You submit one record when a merchant relationship ends. Merchant identity, event type, date. That's it. No new workflow. No raw data sharing.

You receive a consortium signal on every TrueBiz query. When a merchant applies to you, you see their network history: how many times they've been seen, whether they've been terminated elsewhere, how recently, and what for.

One record in. Shared intelligence out.

 


What you get back

Every MDX response includes:

  • First seen in network

  • Most recent adverse event and reason

  • Application velocity across the network (last 90 days)

  • Real-time alerts if a merchant in your portfolio surfaces in another member's submission

No contributor is ever visible. No raw data is ever shared. Just signal.


What this changes

Stop re-boarding fraud before it reaches underwriting. A merchant terminated for chargebacks last month shouldn't be a manual investigation this month. They should be a flagged record.

Board clean merchants faster. When a merchant has a clean network record, that's signal too. Less time proving a negative. Faster approvals for the merchants who deserve them.

Turn past decisions into future intelligence. Every termination your team records becomes a data point that protects every other member. Your decisions compound across the industry.


Why this hasn't existed before

MATCH and similar databases capture only the most severe cases - those extreme enough to meet the reporting threshold. Most terminations never make it there.

Below that threshold, there's no shared layer. Every acquirer evaluates the same merchants independently, with no visibility into what happened before they arrived. The intelligence exists across the industry. The infrastructure to aggregate it didn't. Until MDX.


Founding member opportunity

We're opening MDX to a small group of founding members now.

Founding members will shape the data model and governance framework before broader rollout. They'll get early access to the network signal. And they'll lock in founding member pricing before the network scales.

If you're responsible for merchant risk, underwriting, or compliance at an acquiring institution: this is the moment to get involved.

The acquirers who help build this network won't just benefit from it. They'll define how the industry shares intelligence for years.

Request access to MDX →