Autobooks partners with TrueBiz to automate merchant underwriting

Autobooks has partnered with TrueBiz to modernize merchant underwriting across its payments platform, supporting faster and more consistent risk decisions at scale.

Autobooks powers payments for more than 1,000 banks and credit unions. Operating as a PayFac, the team carries underwriting liability, meaning speed can never come at the expense of accuracy - even as onboarding volumes grow.

The onboarding challenge

Before this change, merchant underwriting relied heavily on manual web research.

Signals varied by analyst, particularly for micro-merchants with limited or unclear online presence, and too much time was spent finding information on merchants rather than making decisions.

Manual web research is widely recognised as time-intensive, inconsistent, and difficult to scale at volume - particularly when speed is required without compromising compliance standards.

How underwriting works today

By integrating TrueBiz, Autobooks has modernized their underwriting workflow.

In practice, this means:

• Scalable, automated merchant legitimacy checks

• Turning fragmented online signals into clear, actionable risk indicators

• Reducing review time, while improving consistency across analysts

As Aaron Schmid, Co-Founder & COO at Autobooks, explained:

“Manual searches slowed us down and were inconsistent. TrueBiz gives a fast and accurate signal earlier in the underwriting process, so analysts can focus on decisions rather than discovery.”

A practical shift for high-volume platforms

For platforms underwriting high volumes of micro-merchants, this is the shift: approve more good businesses, faster, while staying ahead of compliance.

This partnership reflects a move toward more scalable, repeatable underwriting operations - designed to support growth without increasing analyst burden.

We’re excited to be working with the Autobooks team as they continue to scale underwriting operations and reduce friction across their risk workflows.